Amazon is one of the ... seconds and was talking to a human in less than 10 seconds. As you can see from the screenshot, it takes a couple of tries on the chat to get the machine to give you ...

Start the day smarter. Get all the news you need in your inbox each morning. Amazon’s customer service page includes options for most customers’ needs, including questions about deliveries ...

Amazon’s warehouses will always need human staff, the firm’s chief robotics technologist has told the BBC. The company said it had deployed more than 200,000 warehouse robots working in around ...